Customer Proof

We run Keycloak in production, and it's the kind of thing that's boring until it isn't. StackTrack took it off our plate — upgrades, patching, the day-to-day — and honestly I stopped thinking about it, which is the highest compliment I can give a managed service. What I like most is that when we do reach out, we get someone who actually knows our setup instead of a generic first-line response. It's cost-effective, and it keeps my DevOps team focused where they should be: our cloud infrastructure and the core capabilities that differentiate our platform. Would I recommend them? Yes — to anyone running Keycloak in production who doesn't want to own it. Vadi Podolich Director of Engineering, Data & Infrastructure Uplynk

Our company went through an unexpected restructuring that resulted in the loss of our internally developed identity solution. We suddenly had less than 60 days—over the holidays—to design and implement a replacement. After evaluating several options, we chose the open-source solution Keycloak as our new identity provider. That led to a second critical choice: whether to host it ourselves or partner with a managed service. Given the aggressive timeline, we explored managed providers and ultimately decided to work with Stacktrack. From the start, the experience was far smoother than expected. After an initial conversation, their team quickly addressed all of our questions—including security posture and ISO compliance—giving us the confidence to move forward. Within a short time, we had a fully operational Keycloak environment and were able to begin migrating users. A key requirement for us was minimizing disruption to our customers during the transition. Stacktrack enabled that by handling the infrastructure and operational complexity, allowing our team to stay focused on executing a careful, secure migration strategy. In a high-pressure situation with very little margin for error, Stacktrack proved to be a reliable and responsive partner. Their support allowed us to meet an aggressive deadline without compromising security or user experience.

My experience with the service was amazing. I could focus on business logic implementation and the pipeline ensured the quality and the delivery of the code on the cluster. But most importantly the support from the Servana colleagues was always of the highest quality. From the beginning it was obvious that everyone in Servana had a deep understanding of their domain. Highly recommended!

The best partner when you need to solve complex DevOps and infrastructure problems. They are always able to find the right solutions without selling you a big and expensive elephant you don’t need. They provide stable and reliable CI service like fe. Jenkins as a service including support on creating the right automation processes. It is nice to have the advantages of a Jenkins without having the downsides. It has always been a pleasure to work with Servana engineers and I learned a lot as well.

Everything well explained

A plugin update broke our managed jenkins service. I emailed support, and they resolved the issue in less than an hour minimising disruption in our team.

The response time was really good. We always got some answer at an appropriate time. In addition, a potential solution was always provided. Furthermore, issues seemed to be proactively monitored and pointed out.

I really appreciate level of professional expertise provided by the team. Whenever it is integration with Jira or Gearset or other tool - they quickly understand specifics. Would highly recommend.

We started a POC as an initial project for our company. The way we were helped by Dhruv and Tass during the project, was really helpful and worked well. We loved the dedication of the team of Servana to help us and pro actively pushing us to resolve the issues on our side. Highly appreciate the inputs, work and efforts put in the POC project. Looking forward to full fledged implementation in my company. Not like other vendors, this is my stuff, you take care of your side and in the end blame games. Nothing like that,.

I worked with Servana for 5 months and it was a pleasure. Dhruv is an experts in DevOps topics and setting up a secure service.

I'd definitely recommend Servana. They have been a great asset to us, and we are very happy with their top notch service. Requests are always handled promptly, and their quality is superb.

The service is delivered at an excellent level. I really like the transparency in cooperation - in the event of a failure, we know exactly what went wrong and we immediately get information about what to do to prevent the problem from happening again.

Our software team has been using Jenkins for over five years; we were recently recommended Servana by one of our consultants. Our experience so far has quickly demonstrated the depth of expertise Servana has with Jenkins and software development tooling in general. As a result, our builds are faster, and our overall costs are much lower than they were. In addition, support has been epic, with detailed responses in under an hour. I can't believe it has taken us this long to discover Servana.